Welcome to our shipping and delivery page . Here you will find all the information you need to understand how our delivery service works, shipping times and how to track your orders. If you have any further questions, do not hesitate to contact us!
1. What shipping options are available?
We offer express shipping on all UK orders. Delivery is discreet and secure, ensuring your privacy.
2. How long will it take to receive my order?
Orders are dispatched the same or next day after payment is received. Delivery is usually within 1-3 working days for the UK, depending on your location.
3. Can I track my order?
Yes! Once your order has been shipped, you will receive a tracking number that will allow you to follow the path of your package in real time.
4. How much does shipping cost?
Shipping is free for orders over a certain threshold. If your order does not exceed this threshold, a small shipping fee will apply and will be displayed during checkout.
5. Can I change the shipping address after placing the order?
We try to process orders as quickly as possible, but if you would like to change your shipping address, please contact us immediately after placing your order. We will do our best to assist you, but cannot guarantee changes once your order has been shipped.
6. How will my order be packaged?
All orders are packaged discreetly to ensure your privacy. We will not include any information about the contents of the package externally, nor labels that could reveal the nature of the products.
7. What happens if I am not at home at the time of delivery?
If you are not at home at the time of delivery, our courier will leave a note with instructions for picking up your package or for redelivery. In some cases, your package may be returned to our shipping center and you will need to arrange another delivery attempt.
8. Can I ship my order to another address?
Yes, you can send your order to an address other than your billing address. During checkout, you will be asked to enter a separate shipping address where you would like your package to be delivered.
9. What do I do if my order doesn’t arrive or is damaged?
If your order does not arrive within the expected time or if it arrives damaged, please contact us immediately. Our customer service team will investigate the issue and help you resolve it, whether it is a replacement, refund or other solutions.
10. Do you offer international shipping?
Currently, NascarMarket420 only ships to the UK. However, we are working on expanding our shipping services to other countries.
11. What should I do if my shipment is delayed?
If your order is delayed, we encourage you to check the status of your shipment using the tracking number provided. If the delay persists, please contact our customer service team who will take charge of your case to resolve the situation as soon as possible.
12. Can I request an urgent delivery?
Yes, we offer rush delivery options based on availability. During checkout, you can select a faster shipping option if you would like to receive your order sooner.
Do you have any other questions about shipping?
Our team is always available to answer any questions. Feel free to contact us via the contact form on our website or by sending an email to our customer service. We will be happy to help you!