Frequently asked questions

Welcome to the Cali Buds FAQ section. Here you will find answers to the most common questions about our products, services and processes. If you don’t find the answer you are looking for, please feel free to contact us!


1. Is Cali Buds legal?

Yes, Cali Buds operates in full compliance with current UK regulations. All our products comply with the safety and quality standards required by law.


2. What products do you offer?

We offer a wide range of cannabis products, including:

  • Cannabis flowers
  • Concentrate
  • Edibles
  • Oils and tinctures
  • Accessories

All products are carefully selected to ensure the highest quality.


3. Can I buy if I have no experience with cannabis?

Absolutely. Our team is made up of expert cannabis enthusiasts who can help you choose the products that best suit your needs, whether for therapeutic or recreational purposes.


4. How can I place an order?

You can place an order by following these simple steps:

  1. Visit our website.
  2. Browse the product selection.
  3. Add products to cart.
  4. Proceed to checkout and complete payment.

We offer secure payment options, including Bitcoin and other trusted methods.


5. Do you offer home delivery?

Yes, we offer express delivery throughout the UK. All orders are shipped discreetly and securely, ensuring privacy and security.


6. Can I track my order?

Yes, once your order is confirmed, you will receive a link to track your shipment. You will be able to monitor the delivery status in real time.


7. Are your products tested for quality and safety?

Absolutely. All our products are sourced from licensed manufacturers and are rigorously tested to ensure quality, purity and safety.


8. What payment methods do you accept?

We accept several payment methods, including:

  • Bitcoin (for anonymous purchases)
  • PayPal
  • Apple Pay
  • Google Pay

If you have any questions about the payment process, our support team is always available to help you.


9. What is the minimum age to purchase from you?

By law, you must be at least 18 years old to purchase cannabis products. Valid identification will be required during delivery.


10. What should I do if I have problems with an order?

If you encounter any problems with your order, please contact our customer service immediately. We will do our best to resolve the issue as soon as possible.


11. Can I return a product?

For safety and hygiene reasons, we do not accept returns on opened or used products. However, if the product is faulty or damaged, please contact us to arrange a replacement or refund.


12. Can I contact you for further questions?

Of course! Our customer support team is available to answer any questions. You can contact us via email or the contact form on our website.


Have more questions?
Feel free to contact us. We are here to help you get the most out of your Cali Buds experience!