Welcome to our Privacy Policy . Your privacy is very important to us. This policy describes how we collect, use and protect the personal information we collect when you visit our website, use our services and interact with us. Please read this policy carefully to understand how we treat your personal data.

1. What information do we collect?

When you visit our website, place an order or contact us, we collect different categories of information, including:

  • Contact information : name, email address, phone number.
  • Payment Information : Payment details, including credit card numbers or electronic payment information.
  • Account Information : Your username, password, and other information needed to access your account.
  • Browsing data : information about your devices and your interaction with our website (e.g., IP addresses, browser information, site usage data).
  • Order Information : Details about your purchases, including information about the products you purchase.

2. How do we use your information?

We collect and use your information for the following purposes:

  • Process orders : to manage orders and ensure proper delivery of purchased products.
  • Manage customer service : To respond to your requests, provide you with support, and resolve any problems with your order.
  • Improve our services : to analyze the use of our website and optimize your shopping experience.
  • Marketing and communications : to send you promotions, special offers and news, if you have consented to receive these communications.

3. How do we protect your information?

We take advanced security measures to protect your personal information. These measures include:

  • Encryption : We use SSL encryption to protect payment transactions.
  • Limited Access : Only authorized employees and partners have access to your personal information.
  • Data Backup and Protection : We perform regular data backups and constantly monitor our systems to prevent unauthorized access.

4. Sharing your information

We do not sell or share your personal information with unauthorized third parties. However, we may share your information with:

  • Service Providers : Third parties who help us manage payments, shipping, and other aspects of our Service (e.g., carriers, payment services).
  • Legal Obligations : If required by law, we may be required to share your information with the relevant authorities.

5. Your privacy rights

You have the right to:

  • Access your information : You can request a copy of the personal information we have collected about you.
  • Correcting your information : You can update or correct any personal data that is incorrect or incomplete.
  • Erasing your information : You can request that we erase your personal data, unless we are required to retain it for legal purposes.
  • Withdraw consent : You can withdraw your consent for the use of your personal information at any time.

To exercise your rights, you can contact us at the email address info@calibudsmenu.com .

6. Cookies and tracking technologies

We use cookies to improve your experience on our website. Cookies are small text files that are stored on your device to collect information about your browsing habits. You can manage your cookie preferences through your browser settings.

The cookies we use include:

  • Essential cookies : necessary for the correct functioning of the site.
  • Performance cookies : to analyse the use of the site and improve its functionality.
  • Marketing cookies : to send you personalized content and advertising.

You can disable cookies in your browser, but some features of our site may not work properly.

7. International data transfers

As we are an online platform, your personal information may be transferred to and processed in countries outside your country of residence, including those located outside the European Union. In such cases, we ensure that adequate measures are taken to protect your personal data, in accordance with privacy laws.

8. Changes to our privacy policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, with an updated revision date. We encourage you to visit this page regularly to stay informed about how we are protecting your personal data.

9. Contact us

If you have any questions or concerns about our privacy policy, or if you wish to exercise your rights, please do not hesitate to contact us at the email address: info@calibudsmenu.com .

Your privacy is a priority for us, and we are committed to protecting it. Thank you for choosing Cali Buds !